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  • Enabling Hangouts Integration for a Space

    Overview If your Sococo does not allow you to click on Create Hangouts Meeting from the top-right part of your Sococo app, you need to enable the Hangouts integration for the Sococo space. To use your...

  • Creating a Chrome Shortcut for Sococo

    Overview It is easy to lose the Sococo tab among many other tabs in your Google Chrome browser. To avoid that, one can create a standalone Chrome shortcut straight to Sococo. When opened, the shortcut...

  • Unable to Hear Meeting Audio

    Overview Sococo uses your operating system's default speakers unless you choose another speaker option. To change the speakers, click the gear icon in the upper right corner of Sococo and cycle throug...

  • Enabling Microsoft Teams Integration for a Space

    Overview If your Sococo does not allow you to click on Create Teams Meeting from the top-right part of your Sococo app, your Microsoft Teams integration for the Sococo space is disabled. To use your T...

  • Microphone, camera or screensharing not starting in Sococo for Windows Users

    Overview Users on Windows might encounter issues when Sococo is not starting your Sococo meeting or not turning on your microphone, video, or screen share. It is possible that the Sococo app is unable...

  • Enabling Zoom Integration for a Space

    Overview If your Sococo does not allow you to click on Create Zoom Meeting from the top-right part of your Sococo app, you need to enable the Zoom integration for the Sococo space. To use your Zoom Me...

  • Screen Sharing Crashes in Windows 10 Home

    Overview Sococo Desktop app might crash when a user shares a screen from a computer with Windows 10 Home. After the crash caused by screen-sharing, the user is brought back to the login screen. Only W...

  • Sococo Status Page

    Overview Sococo Prod Status page is used to confirm the current operational status of the Sococo application, reported issues/incidents (if there are any), and information about scheduled maintenance....

  • Joining a Webex Meeting

    Overview Users can join existing Webex meetings that are linked to the Sococo rooms or shared as Webex meeting links. This feature comes in handy when entering open rooms in Sococo spaces, allowing us...

  • Billing Option Not Visible

    Overview To be able to see the Billing option and access the Billing menu in the Sococo application you need to have an Administrator role.   For some customers on the legacy platform, the Billing men...