User Guide Start a conversation Sign in
Start a conversation

How can we help you?

Banner

We have a New change on how we can assist you 👉 NEW Support Portal Migration FAQs

Popular in Sococo - Account Management

  1. Cancel Sococo Subscription

  2. Creating a New Organization for an Existing User

  3. Getting a Quotation From Sococo

  4. Requesting an Invoice

  5. Requesting to Update Organization Name

Popular in Sococo - Installation

  1. Reinstalling Sococo's Desktop Application

  2. Basic Sococo Installation Requirements

  3. Downloading the Sococo Desktop App

Popular in Sococo - Support

  1. Contacting Sales Team

  2. Contacting Sococo Support

  3. Contacting Customer Success Team

  4. Contacting Support via Chat or Email

  5. How to Make the Best Use of the ATLAS Support Chat

  • Articles

    How to manage users and user access

Popular in Sococo - Users

  1. Admin Rights Not Being Applied

  2. Managing Space Members When SAML/SSO is Enabled

  3. Invite Has Already Been Claimed Error

  4. Getting List of Event Attendees

  5. Exporting a List of Users

  • Articles

    How to navigate in the Sococo space and use the available features

Popular in Sococo - Space

  1. Can't update a space under a starter plan

  2. Removing Unknown Avatar From Space

  3. Avatars Blurring in Space

  4. Finding Room Limits For Your Space

  5. Zooming In and Out of Space Map

  • Articles

    Media (audio, video, screen) related issues and features

Popular in Sococo - Media

  1. Media Usage Limit

  2. Meeting Audio Stopping When Chat Message is Received

  3. Improving Meeting Quality for Very Geographically Distant Users

  4. Ending Sococo Meetings

  5. Removed Feature: Disabling Media Due to Inactivity

Popular in Sococo - Sococo - Release notes

  1. Sococo 6.25.0 - 6.25.6 Release Notes

  2. Sococo 6.24.x Release Notes

  3. Sococo 6.23.x Release Notes

  4. Sococo 6.22.7 Release Notes

  5. Sococo 6.22.6 Release Notes