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Articles

  • Camera Light Blinking

    Overview This article provides information about the camera light blinking while you are using your Sococo application.   Information When you enter your Sococo application, a meeting, plug in a new m...

  • Starting a Slack Channel Chat

    Overview If your Sococo is integrated with Slack, you can directly launch a Slack channel chat from the Sococo app. The Slack channels can be found in your People pane on the left side of the app wind...

  • Joining Sococo via Slack

    Overview Users can join Sococo using Slack credentials. A space moderator can configure how Slack team members join Sococo - they can allow any member of the Slack team to join by logging in with Slac...

  • Slack Team Members Invitation Requirements

    Overview Slack Integration, by default, allows all members of the integrated Slack team to join Sococo without invitation. In Slack Integration settings, there is an option to configure if an invitati...

  • Troubleshooting Webcam issues

    Overview   Sococo uses your operating system's default camera to determine which camera to use. At times, the camera is not detected or does not function as expected. This article provides the trouble...

  • Slack Integration Guide

    Overview Sococo allows integrating your Sococo account with a Slack account. Slack integration is embedded in the user management and the chat feature. This way you can invite your Slack team members ...

  • Managing Chat History

    Overview Chat history is saved locally on your device, and it can be configured to be persistent or to clear every time you log out. Chat can persist across different sessions if configured so. That w...

  • Starting a Private Chat

    Overview Sococo private chat feature allows users to chat with each other, no matter if they are in the same room or even in the same space. It is a one-on-one chat, not seen by others in the Organiza...

  • Uninstalling Sococo from Zoom

    Overview To remove the Zoom integration from your Sococo account, you can uninstall the Sococo app in your Zoom Marketplace. This action will remove the integration between Sococo and Zoom and your So...

  • Frequently Asked Questions About Chat

    Overview There is only one chat window in Sococo, and you can control what is shown in this window. This window can display: A Private Chat (a chat conversation between you and one other person); A Ro...