Unable to Close Zoom's Sign-In Prompt in Sococo

Overview

 

Sococo's Zoom integration requires users to log in using their Zoom credentials. Some users may be unable to close the sign-in prompt due to a connection error when using a previous version of the Sococo application (with old cache files). 

This article provides the steps on how to resolve this issue. 

 

---

Process

 

1. Install the latest version of the application and clear the cache folders.

2. Restart your operating system.

 

---

Confirmation

 

After restarting your computer, Zoom's sign-in prompt should close after providing your credentials. If you are still experiencing sign-in issues, please reach out to Sococo Support for further assistance.

 

back to top