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Billing Option Not Visible

Overview

To be able to see the Billing option and access the Billing menu in the Sococo application you need to have an Administrator role.  

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For some customers on the legacy platform, the Billing menu will not be available even if the user has the Administrator role.


Information

We have updated to a new billing platform. However, users on legacy pricing plans have not been migrated to the new subscription system.

If you need to update the billing information or get a copy of your invoice, please send an email directly to success@sococo.com and they will assist with your request.

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  1. Priyanka Bhotika

  2. Posted
  3. Updated

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