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Articles

  • Error 403: app_not_configured_for_user

    Overview When Sococo members use Google accounts to log in to Sococo or any other integrated tools, they can get a SAML app error message - 403 app_not_configured_for_user. This error is not related t...

  • Ending Hangouts Meetings

    Overview There are several different ways to end a Hangouts meeting in Sococo. Users can leave (exit) the meeting and also end the meeting for everyone and disconnect the meeting from the Sococo room....

  • Zoom Meeting Requires Password

    Overview Zoom meeting attendees can get a password prompt requesting for a Zoom meeting password when joining meetings in Sococo. This password is a Zoom setting that is set up by the host of the meet...

  • Sococo Free Trial Ending Email

    Overview   Sococo offers you a 14-days trial period to test the features and decide if you want to go with the full version of the product. During this period, administrators may receive notification ...

  • Ending Microsoft Teams Meetings

    Overview There are several different ways to end a meeting in Sococo. Users can leave (exit) the meeting and also end the meeting for everyone and disconnect the meeting from the Sococo room. Diagnosi...

  • Testing Network Speed

    Overview Network connections can make call quality and performance drop. When this happens, the ability to conduct voice calls, share screens, and watch videos can be impacted. You can do a network te...

  • Introduction to Sococo Appearing Every Time You Start application

    Overview The first time you start Sococo, you will be offered to watch an introduction to Sococo.  This event should be logged automatically, and you should not see this the next time you log in. In s...

  • Enabling Webex Integration for a Space

    Overview If your Sococo does not allow you to click on Create WebEx Meeting from the top-right part of your Sococo app, you need to enable the Webex integration for the Sococo space. To use your Webex...

  • Infinite Windows Effect While Sharing Screen

    Overview The Infinite Window effect (Hall of mirrors) happens when you share your entire screen and Sococo is in the foreground, this means that the screen sharing Sococo is sharing itself all over ag...

  • Revisiting the 'Introduction to Sococo' Video

    Overview   Sococo offers you to view the Introduction to Sococo video when you start your Sococo application for the first time. This video contains some basic information about Sococo.  This article ...