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Articles

  • Organization Branding: Setting the Name and Logo

    Overview This article provides an overview of the Organization Name and Logo features, and instructions to set them for your Organization.   Information  Organization Name When you create an Organizat...

  • Editing Default Postwire Title and Description

    Overview This article describes the process to set or edit the Default Postwire Title and Default Postwire Description.   Information You can set the default text that you want to appear for the Title...

  • Finding My Salesforce Security Token

    Information To find your Salesforce Security Token follow the steps below: Log in to your Salesforce account. Go to My Settings > Personal > Reset My Security Token. Click Reset Security Token. The ne...

  • Understanding a Postwire Page

    Overview Pages are the centerpiece of Postwire. You create a Postwire Page to share information with your clients, prospects, customers or patients. Pages are personal for a particular contact or cont...

  • Archiving & Deleting Postwires

    Information Archiving Postwires The Archive function removes a Postwire from your home screen, Favorites, and other filters. It does not change the view for any of the other Contributors or Viewers. T...

  • Comment Notifications in Postwire

    Overview This article provides relevant information regarding comment notifications in Postwire that explain how such notifications work, and when they are delivered. This information may be helpful f...

  • Setting the Access Requirements for Each Postwire

    Overview An access setting established by the Owner for each Postwire dictates the requirements for allowing others to access it. You can make each Postwire open so that Anyone With The Link Can View ...

  • Configuring Notifications and Sounds

    Overview The application has in-app and desktop notifications you can configure in your Settings. Sococo can show a notification when some key activities happen: when someone knocks, or chat message i...

  • Using Hangouts Integration

    Overview Sococo has a Hangouts integration, which allows you to integrate your Hangouts account with Sococo. Using Hangouts integration allows you to have your Hangouts meetings from Sococo, link them...

  • Copying a Postwire

    Overview This article contains instructions to copy an existing Postwire. You may want to copy a Postwire for several reasons. The most typical are: You created a template that you want to use in a pa...