How to navigate in the Sococo space and use the available features
Overview You can use the walls in your Sococo room to share important information and online tools with other members in your office space. Keeping all the necessary information in the same place is a...
Overview Sococo can have issues not loading all elements in a space map, including the contact panel on the left and the Spotlight search bar. This can be caused by network issues, cache, or applicati...
Overview To get a closer view of the people in a room or see the entire office plan, you can zoom in or out of the map. This article provides different ways to accomplish this. Solution Step 1. Use th...
Overview Every room in a Sococo space has a limited capacity. This article provides the steps to find the maximum number of users that can enter a room at the same time for a specific space. Prerequis...
Overview Avatars from other members in your office can appear blurry while you are moving around the space. This article provides the steps to resolve this issue. Solution Step 1. Force reload the Soc...
Overview Sococo has a known issue displaying ghost avatars in a Space. These avatars are not linked to an active Sococo user, they are grey and usually have a strange name (e.g., 'Unknown' or '???'). ...
Problem Overview When you are changing Office layout you are unable to change the layout. Solution Before changing layout please Open Browser DevTools, Go to Networking tab, change the layout, check t...