Start a conversation

Articles

How to navigate in the Sococo space and use the available features

  • Asking a User to Join the Room

    Overview Members can invite others to join them in their room in the Sococo space. The invited user will receive a notification that a member is trying to get them. Once the invited user accepts, they...

  • Cross-Space Collaboration

    Overview The People View gives you the superpower of a sightline to teammates, no matter which workspace they are located in. It is like seeing through walls across the globe! Harness this superpower ...

  • Moving Your Avatar Around the Space

    Overview Every member of a team has an avatar on the space. To change rooms and meet others, an avatar can be moved to different rooms by clicking on the room name or room area. It is also allowed to ...

  • Editing Room Names

    Overview Room names can be assigned to shared team spaces. Space moderators can assign privileges for renaming the team rooms to their team members. By default, any Sococo Member can edit room names f...

  • Choosing a Map for your Office or Classroom Space

    Overview Sococo provides virtual office and classroom maps to meet your organization's needs based on team sizes and room requirements. The spaces vary in capacity from a two-employee huddle room to a...

  • Modifying Space Settings

    Overview Space Settings Tool is used to edit your existing space details, create new spaces, and delete existing ones. You can change the space name and update the map, update space properties, and me...

  • People View's One-Click Action Cards

    Overview When you search users, slack channels, or slack groups using the Find field of People View's page, the results are always returned in an action card format.  This article shows you what an ac...

  • Using Sococo Spotlight

    Overview Imagine standing up in your cubicle and scanning the office crowd to look for your colleague. They may be in the lunchroom, on the phone, or working on a project desk. Using Spotlight lets yo...

  • Avatar Entering Wrong Room on Signin

    Overview Users' avatars can land in the wrong room when they sign in to Sococo. Avatars should go directly to the home room, if one is assigned, but in some cases, they go to another room on login. Di...

  • Avatars Missing on a Map

    Overview Some avatars might be missing in a Sococo space. It mostly happens due to a long inactivity period, so Sococo stops using network resources and does not refresh the activity on the map. Below...