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Articles

How to navigate in the Sococo space and use the available features

  • Benefits of Using Sococo Shares Feature

    Overview Rooms in a Sococo workspace have walls that team members could use to post URLs to calendars, project dashboards, and third-party browser-based software applications (Google Documents, Sheets...

  • Custom Maps in Sococo

    Overview For every Space in Sococo, you need to select a map, which you can choose from the predefined list of maps. Also, if you want to add rooms to your Space, change the looks of existing Spaces b...

  • Locating Your Room URL When Using the Desktop App

    Overview When you are using a Desktop version of Sococo, you are not presented with the information about your room URL. This makes it hard to find and share the URL of the room you are in so that oth...

  • Space Properties - Edit Rooms and Invite Users

    Overview Space Properties can be updated from the Space Settings tool to modify who can invite new users to space and edit room names. This article describes how to access Space properties in Sococo a...

  • Sococo Loading Empty Map

    Overview Sococo can have issues with not loading avatars, file shares, and other elements on the map, and only presenting empty maps on the floor. It can be caused by network issues, infrastructure pr...

  • Classroom Maps

    Overview Sococo has prepared classroom maps for you to choose, so you can organize and teach groups and classes in a Sococo space. There are maps of various number of classrooms on a map and different...

  • Troubleshooting Space Access Issues

    Overview Accessing a Space in Sococo is only allowed if users are members of the space. If the user is not a member of the Sococo space, access will not be authorized, and the user will be unable to a...

  • No Spaces on "Where to, boss"

    Overview Users can get stuck on an empty window to choose a space to enter when they log in, with a note Where to, boss? and no spaces on the list. If members are not connected to any space, an empty ...

  • Avatar Displayed in Multiple Spaces at the Same Time

    Overview Sococo can have issues with displaying an avatar in multiple spaces simultaneously. Although the avatar's location is not displayed accurately, its availability and enabled features (mic, vid...

  • Finding a Specific Room in a Space

    Overview Imagine having a meeting in Conference Room D but not knowing where that is.  You could try searching for one of your colleagues using the Spotlight function, on the off-chance they are in th...