How to manage users and user access
Overview To enter a Sococo meeting as a guest, someone from that team will need to send you a guest invite URL. Users invited to a meeting as guests get an email with a link to join the meeting or the...
Overview While trying to reset a password, you may receive an email with the subject Oops! Unable to Reset Password. The email states the following: You recently tried to reset your Sococo password, b...
Overview When more than a certain number of guests join your space, the following notification might pop up as you are inviting guests. Oops, there isn't any more space for guests... This article prov...
Overview User Management is a part of the Sococo User Settings that allows every member to manage their user account by changing password, reviewing organization membership, space membership, viewing ...
Overview Whenever you need to update the email address for your user account in Sococo, you need to follow a specific process as Sococo does not offer an option to update your email. This article expl...
Overview Sococo users will be signed off from the app when the same user is logging in from a different app. The same happens when trying to log in with different accounts on the same Chrome app, as i...
Overview For a user to be able to change Space settings in Sococo, a Moderator Role for Space needs to be assigned to that user. A Moderator Role is granted to users on a Space level. As users can be ...
Overview New Sococo members can get an error that something went wrong when they are joining Sococo. The error is received when clicking on the Verification link in the email users receive when they j...
Overview To use the Sococo app, you need to log in first. The login screen shows up when you start the desktop app or go to the Sococo web app. Prerequisites To access the Sococo space, you need one o...
Overview Users can configure auto-login when the Sococo desktop app starts, to go directly to space without manual login. This option is only available on desktop apps, and it works when you keep your...